Tell me about a time when you had two deadlines at the same time. How did you manage the situation?
Question Explain
This question is designed to assess your ability to prioritize and manage tasks, pressure, and deadlines. The interviewer wants to understand how you handle multiple assignments, stress, and whether you can take initiative, be flexible, problem-solve effectively, and also how well you can organize. You should discuss the decision-making process you used to prioritize your tasks, how you stayed organized and on track, and the final results. In your response, it's important to also highlight soft skills such as time management, organizational abilities, decision-making, and problem-solving skills.
Key elements to focus on while answering:
- Situation - Describe the situation where you had to manage two deadlines.
- Task - Explain your responsibilities in the situation.
- Action - Discuss the specific actions you took to manage the situation.
- Result - Share the results, especially the successful outcome (if possible, quantify the results).
Answer Example 1
In my previous role as a Project Manager, there were numerous instances where I had to manage multiple deadlines. One particular instance was when I was working on a software implementation project for a major client while simultaneously working on an internal Lean Process improvement project.
To manage effectively, I first evaluated both projects to identify their deliverables, deadlines, and importance. The client project had a strict deadline and was high-priority, while the internal project, though important, had some flexibility.
I delegated some tasks of the internal project to my team, clearly communicating the objectives and deadlines. I also made use of project management tools like Asana to keep track of all tasks and deadlines.
For the client project, I personally supervised the critical path tasks to ensure they were completed on time. I liaised with the client regularly to keep them updated, which they appreciated. Despite the overlapping deadlines, the software implementation project was completed on time and to the client's satisfaction. As for the internal project, it was completed a week after its initial deadline but within the flexible deadline.
Answer Example 2
I remember while working in my previous job as a Marketing Associate at XYZ company, I was handling two major campaigns at the same time. Both had different objectives but similar deadlines.
Firstly, to manage this situation, I prioritized tasks based on their urgency and importance using the Eisenhower matrix. I also communicated with my team about the situation and divided the tasks in order to achieve efficiency without compromising the quality of work.
Simultaneously, I used tools like Trello to stay organized and closely tracked the progress of both the campaigns. Stress management techniques like regular breaks and mindfulness exercises helped me to keep my focus sharp and stay productive during this period.
I managed to successfully meet both the deadlines, resulting in a 20% increase in our social media engagement and a 15% increase in prospective leads for our Sales Team."
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