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What would you do if you and another PM had strong opposing opinions?

DifficultybehavioralAsked at Shopify

Question Explain

This question is designed to assess your conflict resolution skills, teamwork, and ability to accept perspectives different from your own. It's crucial in any professional working environment to have the ability to handle disagreement constructively. The interviewer also wants to gauge your interpersonal and diplomatic skills necessary for the role of a project manager.

When answering this question, remember to convey that:

  1. You respect others' points of view even when they differ from yours.
  2. You'll attempt to understand the other person's perspective, and share yours in a respectful and considerate manner.
  3. You are open-minded and prepared to change if the other person’s viewpoint is more beneficial for the project or company.

Answer Example 1

If I found myself in a situation where another project manager and I had strongly opposing views, I would first take the time to fully hear out his or her perspective. Often, disagreements arise from a lack of understanding or miscommunication, so it's important to make sure I fully comprehend the other person's viewpoint. I would then calmly present my own perspective, emphasizing the reasons and evidence behind my thought process. Should our views still conflict, I'd propose a consultation with relevant parties or seeking guidance from superiors or stakeholders, depending on the project's context. It's essential to remember the main goal is to reach the best solution for the project, not to win an argument.

Answer Example 2

"In instances where I have a strong difference of opinion with another project manager, my first approach is to ensure that our discussion remains respectful and proactive. I would suggest a meeting where each of us can articulate our viewpoints, they key drivers from our perspectives, and the expected outcomes. My aim would be to find common ground and negotiate a mutually beneficial solution. If no compromise can be reached, turning to a third party for mediation or decision-making may be the best course of action. It is essential to maintain a professional relationship, keep the project's best interests at the forefront and ensure productivity is not hindered due to personal conflict."

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