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Imagine you’ve just started working with a client with a legacy system. They want to implement a cloud solution. What do you do? And how would you tailor a demo for that customer?

DifficultybehavioralAsked at Microsoft

Question Explain

This question is essentially asking you to demonstrate your understanding and approach toward migrating a client from a legacy system to a more modern cloud-based system. Furthermore, interviewers want to see if you can successfully communicate and demonstrate the new system to a customer. Your response should highlight your methodology of approaching such a project, your technical knowledge of both systems and the processes of effectively integrating them, as well as how you consider and showcase the specific client and their needs when tailoring a demo.

To answer this question effectively, consider the steps you would take when faced with such a task, including:

  • Understanding the current system in-depth and the client’s requirements from the new system.
  • Planning and execution of migration,
  • Designing the cloud solution while minimizing disruption
  • Tailoring a demo to suit the client’s specific needs.

Answer Example 1

Firstly, I would take the time to fully understand the client's existing legacy system and map out its relationships and dependencies within their operations. I would then need a thorough understanding of what the client hopes to gain out of migrating to a cloud solution - this might include cost savings, improved efficiency, more flexibility, or other specific features.

The next step is to identify an optimal cloud-based solution that not only fulfills their requirements but also offers a smooth transition from their legacy system. While planning the implementation, it's crucial to minimize workflow disruption and potential data loss risks, as well as to ensure system security.

When it comes to tailoring a demo, it's crucial to consider the client’s technical understanding and familiarity with cloud-based systems, their key decision-makers, and the operational aspects that matter most to them. The demo should clearly showcase how the suggested cloud solution aligns with their business needs, how the transition from their legacy system would look, and what they could expect in terms of improvements and changes.

Answer Example 2

When tasked with migrating a client to a cloud solution from a legacy system, it's vital to first comprehend the intricacies of their existing system as well as their motivation and expectations for the move. My priority would be to conduct a thorough analysis of the legacy system, identify potential challenges associated with migration, and then choose the most suitable cloud-based solution based on their requirements.

The migration strategy would be designed around the key goal of minimizing impact on ongoing operations and ensuring that data and system integrity are maintained throughout the process.

When it comes to a demo for the client, my approach would focus on making the benefits and applications of the new system as clear as possible, particularly addressing their areas of importance and interest. I would lay out the migration process in simple terms and showcase how the new system would be advantageous to their operations. The demo would be customized to their business needs, operational workflow, and technical proficiency to ensure that they can understand and see the value of the proposed solution.$

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