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hypothetical questions: How would you plan to localise a mobile app? You need to ransomed which country to expand into and what to change.

DifficultybehavioralAsked at Google

Question Explain

In this question, the interviewer is expecting you to demonstrate your understanding of product localization, market analysis, and also showcase your strategic thinking. They want to see how you would approach localizing a mobile application for a specific country. This involves the decisions you'd make, how you would determine the most appropriate market, as well as what changes you'd make to the mobile app to suit the new market.

To answer this question effectively, you should consider different aspects like:

  1. Market Research: How would you select a country or region based on market opportunity and suitability of the product to the local market?
  2. Localization: What changes would be needed to adapt the app to new market? This could include consideration of cultural nuances, language translation, user behavior, legal and compliance requirements.
  3. Implementation & Testing: How would you implement these changes and test them before the actual launch?
  4. Rollout: How will you plan for the launch of the app in the new market?

Answer Example 1

If I were to localize an app, I would start first with extensive market research. Suppose I choose Brazil as a potential market due to the significant smartphone penetration and growing economy. I would validate this through data analysis, surveys, and exploring existing competitors in the app market.

Once finalized, I would focus on localization. This would involve translating all app content to Portuguese and making sure the translation suits the local vernacular and cultural context. Additionally, I would adapt any designs or graphics to culturally resonate with the Brazilian population.

For legal compliance, I would need to examine Brazil's law related to data privacy, storage, and app functionalities. This will ensure the app meets the local regulatory requirements. In terms of payment gateways for in-app purchases, I would implement popular local payment options.

After these changes, a phase of rigorous testing would be necessary to resolve any potential bugs or issues, ensuring the app is user-friendly and navigable for local users.

Finally, when rolling out, I would plan a gradual launch. I would consider initial launch in a few cities, collect feedback, make necessary adjustments, and then release it nationwide. Also, marketing would be key here - to make the app a success in Brazil, building partnerships with local influencers or using location-specific marketing channels would be beneficial.

Answer Example 2

Let's consider India as the market for localization. I would start with a thorough market survey, look into the demographic details, study the demand in the market, analyze cultural nuances, and understand user behavior.

For localization, the app would be translated to multiple Indian languages, as India is a multilingual country. It would be crucial to adapt UI/UX to accommodate these different languages and to cater to the local audience. Cultural adaptation would take precedence too—this could mean changing color schemes, visuals, and text to suit local preferences and symbolism.

I would need to comply with India-specific privacy and data regulations, incorporate local payment systems and pricing models to make the app more accessible. Also, server locations and speeds should be considered ensuring the app performance is optimal.

After implementing the changes, a beta version of the app could be released to a group of testers for feedback. This would help in pinpointing areas of improvement or changes required.

Regarding the app launch, to ensure a successful rollout, local partnerships could be formed for better promotion. This could involve collaborating with local businesses, influencers, or ads on popular local social media platforms. Lastly, a excellent customer service team familiar with local languages and culture would be necessary for providing after-sales service and support.

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