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Tell me about a time when you had to balance short-term wins with longer-terms goals?

DifficultybehavioralAsked at CVS

Question Explain

This question is designed to assess your skills in strategic planning and decision-making. The interviewer wants to see if you can effectively manage both immediate needs and long-term objectives at the same time, which often involves prioritization, and sometimes making trade-offs. To answer this question, you should use a detailed, specific example that clearly demonstrates your ability to balance short-term achievements with long-term goals.

Here are some key points you might want to include in your answer:

  1. Briefly explain the situation and your role within it.
  2. Describe the short-term wins that were available to you.
  3. Discuss the long-term goals that were also in play.
  4. Talk about how you navigated these two competing priorities.
  5. Share the outcome - including what you learned or how you grew as a result of the experience.

Answer Example 1

In my previous role as a sales manager for a growing software company, I was faced with the challenge of hitting high quarterly sales targets, while concurrently building and training a new sales team. This created a situation where I needed to balance immediate revenue generation with investing time and resources into team development - a more long-term goal with no immediate ROI.

Initially, I focused on attracting, hiring, and training the new team members. However, I also knew that the we couldn't neglect reaching or exceeding our quarterly sales targets. To manage this, I chose to focus on a subset of high-priority clients for immediate sales while also allocating dedicated time each day to coach and mentor the new team members.

By focusing on maintaining the potential for immediate wins while developing resources for future growth, we were able to hit our quarterly targets and still set ourselves up for greater future success. It was a clear demonstration that balancing the immediate with the long-term is both necessary and achievable without significant compromise on either side.

Answer Example 2

As a project lead in my prior role, one of the challenges I faced was balancing immediate project deliverables with ensuring a more efficient and sustainable project management process for the future.

We had to implement a new project management software tool and whilst its implementation was important, I also had a responsibility to ensure the day-to-day project tasks were delivered on time.

I decided to delegate some of my immediate responsibilities to capable team members and conducted a series of training sessions on the new software for my team. This allowed me to keep the project on track while gradually working towards our long-term goal.

Our project did experience minor delays in the short term due to the resources dedicated to the software transition, but in the long run, the efficiency gains and time saved far outweighed the initial delays. This experience taught me valuable lessons about innovative thinking, prioritization, and how to manage immediate needs with long-term strategic goals.

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