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How Have You Used Your Problem-Solving Skills to Implement a Technical Solution in a Previous Role?

DifficultycodingAsked at PNC bank

Question Explain

This question is asking for evidence of your problem-solving skills in relation to implementing a technical solution. The interviewer wants to understand if you can analyze a problem, devise an effective solution, and execute it successfully. It encourages you to provide a specific example from your previous work experience where you have used your coding and problem-solving skills. To answer the question efficiently, consider the following points:

  • Mention a specific problem you faced in your previous role.
  • Explain the technical solution you devised, demonstrating your coding skills.
  • Describe the results of your solution, reflecting your problem-solving skills.
  • If possible, quantify the impact of your solution.

Answer Example 1

In a previous role as a software developer, our team was facing significant issues with the speed of our application. It was taking more time than average load time, which was leading to customer complaints. I took the problem and identified it as a potential bottleneck in some of our most frequently used algorithms. I used my coding skills to rewrite these algorithms, making them more efficient by using a binary search where previously a linear search was used, and prefer caching of results where possible. After implementing these changes, we found the application speed was improved by over 25%. This not only resolved the customer complaints but garnered praise from my team for identifying and fixing the problem.

Answer Example 2

In my last role as a web developer at XYZ Company, I was tasked to maintain a particularly complex website with lots of interdependent modules. Over time, the site became increasingly slow and was badly affecting user experience. I determined that the issue was due to a large number of server requests being made because of some poorly optimized scripts. I broke down the problem by going through each module and identifying which scripts were making unnecessary requests. After careful analysis, I was able to rewrite and optimize the scripts using AJAX and lazy loading techniques, which greatly reduced the number of requests. Ultimately, the load time of the site was reduced by 40%. Not only did this impress our users, but my solution also served as a valuable learning experience for the rest of my team."

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